DSV Annual Report 2022

13 DSV Annual Report 2022 Strategy and financial targets Our business model We ship freight by land, sea and air - and provide contract logistics too. Our business model is flexible and asset light, which helps us to keep supply chains flowing efficiently, from shipper to consignee. Freight forwarding services Shipment booking - Pick-up - Warehouse Documentation & customs clearance Cargo consolidation - Purchase order management Cross-dock terminal - Insurance A light model for the right reasons Our business model allows us to quickly scale activities to match changes in market demand or modes of transport. It also helps us choose the best partners for any ser- vice, based on reliability, available capacity, sustainability factors, transit time and price. Although we are a global business, we are always close to local markets. Working with container carriers, airlines, road hauliers and railway operators, we move goods to wherever they are needed. And being one of the largest buyers globally means we - and our customers - benefit from keen pricing and strong, long-standing relation- ships with carriers. We offer a unique combination of a highly skilled workforce with extensive industry know-how, advanced IT systems, modern warehouses and terminals, strong carrier relationships and a global network across more than 80 countries. Adding value to complex supply chains As well as transport, our customers buy a full range of freight forwarding, logistics and distribution services from us. And we constantly develop new services to keep ahead of what customers need. Our workflows are highly digitalised, and our systems tightly integrated with cus- tomers and suppliers. To cut the environmental impact of our business, we work closely with customers and suppliers to track and minimise emissions across our entire supply chain - from shipper to final destination. From shipper CO2 Scope 1+ 2+ 3 End-to-end logistics Through our global network, we provide a wide range of end-to- end supply chain solutions. We track our environmental impact systematically with a view to making our operations as carbon, energy and resource efficient as possible. The majority of our CO₂ emissions come from subcontracted transport (scope 3). To consignee " CO2 Scope 1+ 2+ 3 Logistics and distribution CO2 Scope 3 2 Subcontracted transport Warehousing Picking/packing - Cross-dock terminal - Deconsolidation Labelling, configuration, testing - Distribution Documentation & customs clearance E-commerce fulfilment - Carbon emission reports - Supply chain optimisation - 4PL = III Green logistics services CO2 reporting Green supply chain design & optimisation Sustainable fuel offerings Carbon offsetting

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