Bajaj Finserv - Covid-19 Update and Business Continuity Plan slide image

Bajaj Finserv - Covid-19 Update and Business Continuity Plan

BALIC - KEY STRATEGIC DIFFERENTIATORS BBAJAJ Allianz STRATEGY Continued focus on sustainable and profitable growth by maintaining balanced product mix and investment in retail growth engines • Business construct is to maximize customer benefits while gaining market share in retail space, maintaining shareholder returns and continued focus on increasing New Business Value (NBV) DIFFERENTIATORS Diversified Distribution • Focus on all retail segments mass and mass affluent customers. Deep pan India distribution reach with presence over 524 branches Diverse channels - Agency, Banca, Proprietary sales . Leader in Online investments product sale & strong presence in credit protection segment Strong proprietary channels Innovative products and Sustainable product mix • Large pan-India agency force 3rd highest agency premium amongst private players in FY20. Robust proprietary sales channel to invest in up-selling and cross- selling Balanced product mix; with an aspiration to provide our customers 'Best in class' product suite Our key product offering like Life Goal Assure with differentiated product proposition like ROMC*, GIG** & Goal Suraksha (Non Par Guaranteed Product), and Smart Protect goal (Retail protection product) have helped us cater to different segments and needs of customers Efficient Operations *ROMC: Return of Mortality Charge | **Guaranteed Income Goal • Lean support structure • Providing seamless end to end customer journey through digital enablement 30
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