Investor Presentaiton

Bank of Ireland Overview 2016 Underlying PBT of €1,071m 2015 2016 Total Income €3,272m €3,015m Net Interest Margin (NIM) 2.19% 2.19% Operating expenses (€1,746m) (€1,747m) Core Banking Platforms investment (€41m) Levies and regulatory charges (€75m) (€109m) Impairment charges (€296m) (€178m) Underlying profit before tax €1,201m €1,071m Robust balance sheet metrics Customer loans (net) Non-performing loans 2015 €84.7bn €12.0bn 2016 €78.5bn €7.9bn Bank of Ireland Group Continued organic capital generation Fully loaded CET1 up 100bps to 12.3% Transitional CET1 up 90bps to14.2% Underlying profit of €1,071m in 2016 NIM of 2.19% (H1 2016 - 2.11%, H2 2016 - 2.27%) Strong discipline on pricing and risk - priority is to protect and generate capital New lending of €13.0bn increased 1% YoY Continue to be largest lender to the Irish economy in 2016 Growth in core loan book of €1.7bn NPLs reduced by €4.1bn (34%) in 2016 to €7.9bn; All asset categories reduced Defaulted loans of €6.9bn now c.8% of customer loans; down >60% from reported peak in June 2013 CET1 ratios: Transitional 12.9%1 14.2% Fully Loaded 11.3% 12.3% Transitional Total 17.5%¹ 18.5% Capital Ratio Liquidity metrics: NSFR Net impairment charge of 21bps in 2016 vs 32bps in 2015 120% 122% LCR 108% 113% LDR 106% 104% Transitional CET1 ratio of 12.9% and Total capital ratio of 17.5% are the pro-forma ratios as at 1 Jan 2016 allowing for the impact of CRD IV phasing in 2016 3

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