2022 Performance and Sustainability Focus slide image

2022 Performance and Sustainability Focus

2022 Sustainability Update 2022 Sustainability Highlights Business Sustainability > THB 1,672 mn Debt consolidation program > THB 41 mb of accident protection and life insurance claims for All Free customers MM 29% increase in number of TSP customers 41% increase in DCA TSP customers 65% Transactional Net Promoter Score Corporate Governance and Business Ethics #1 in Fair Finance Thailand for 4 consecutive years 100% of 3rd party data processors signed PDPA and DPA O case of significant data breach 100% of board participated in ESG training B Environmental Sustainability USD 150 million Green and blue bond issuance > THB 12,635 mn green and blue loan setup* THB 2,000 mn Sustainability-linked loan to support blue finance 27% reduction of tobacco exposure with commitment to exit by 2023 38% reduction of coal-fired power plant exposure with commitment to exit by 2028 * Commercial green loan setup as of end of FY2022 and EV loan setup as of Nov 2022 ttb Social Sustainability THB 318 mn positive environmental and social impact SME loan 2 45 payroll companies TITY participated in Fin live & learn programs THB 38 mn CSR development programs > 48,000 people benefited from CSR programs THB 184 mn Donation via Punboon from >200k donors 28
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