Sustainable Strategy and Commitments
Digitalization programs
Overview of relevant programs for Brazil 2018-22
Customer
Asset
Program
Rethinking of customer
14 Customer Journey experience
CRM Platform
A DGPlant
K
Big Data / IOT
BEAT
✓ GDS
Global Distribution System
Unique solution for all markets
Operation and maintenance
digitalization in thermal plants
Advanced loT sensors and
sophisticated analytical models
New global platform for smart
meter2.0
Integration and standardization
of technical systems
Employee as internal client to
on Employee Journey unlock their full potential
People
on HRM Platform
Infrastructures & Networks
Unique front end and
integration among functions
Thermal Generation
יח.
There is no power
■ I want to be known
Info on my billing
Main initiatives
Emergency management
Customer Care
Heat Rate Optimization
Advanced Process Control
Predictive maintenance
■ Losses reduction
"
Automatic Meter Mgnt
Meter data Mgnt
ERP
Grid
■ I am interested in this job
I am a new hire
Frequent events
Discovery / new job
Market
Non Staff
enei
■ I have to pay my bill
I am interested in your offer
■ Sales
"
Mobile, App & One hub
Digital Worker Transf.
■ Remote predictive diagnostic
■ Work-force Mgnt
☐
I am travelling for job
Get to now the organization
Productivity
■ Reward & Development
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