2018 Credit Presentation

Outlook Growth • • Net lending growth while maintaining commercial discipline on risk and pricing Continued growth in Wealth and Insurance business NIM in 2019 expected to be C.2.16% • • Efficiency 2018 Credit Presentation Returns Costs to reduce further in 2019 Expect further reduction in NPES Expect net impairment charge to be in the range of up to 20bps-30bps p.a. during 2019-20211 Continue to generate strong organic capital • Dividend to increase prudently and progressively; over time will build towards a payout ratio of around 50% of sustainable earnings ROTE target: in excess of 10% by 2021 1 Absent a change in the economic environment or outlook Bank of Ireland 17

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