Investor Presentaiton
Consumer perspective: Experience with formal financial
services is problematic
It's too far away
Not for me
I don't trust it
"[Bankerisation] It is not so good, it obliges us to not
go to work, because we need so much time. And not
only for ourselves, I also know friends in the province
that require us to collect for them here. I am
practically the second signatory for two or three
people who live in the province"
"Banks are reserved for rich people who have lots of
money."
"There is no confidence in the banks and
cooperatives because they have lost their money in
those sectors. Personally, I have a little confidence."
It's doesn't work
"Although I am paid via my
bank, I do not save other
there because there are
too many problems to get
my money. That is why I
keep my money in a shop
somewhere around me, not
far from my house, because
the bank is a long distance
away, too conventional,
and too many connection
problems."
I waste my time
"I dislike, no, I am
disgusted by queuing.
With banks, you'll arrive
there, and you will wait
for two, three, maybe
five hours. And time is
money."
I am confused
"In Kinshasa we don't know how banks work."
TAXI
Formal FSPS
ATM
00
BANKView entire presentation