BBVA Bancomer/2018 Annual Report

GRI 102-55 GRI contents index GRI Empowering Sustainable Decisions Content Index BBVA Bancomer Service Apr 2019 GRI Standard Contents Description Chapter/Direct response Page GRI Standard Contents Description 1. Principles for defining report content Chapter/Direct response Letter from the Chairman of the Board of Directors Page 2. Use of GRI Standards 102-14 Foundation 2016 for preparing Statement from senior decision- making executives 5 and 7 Letter from the Deputy Foundation sustainability reports About this report 3 3. Preparing Chairman of the Board of Directors and CEO statements of use in relation to the Letter from the Chairman of the Board of Directors GRI standards 102-15 Name of the 102-1 organization BBVA Bancomer Financial Group Key impacts, risks and opportunities 5 and 7 Letter from the Deputy Chairman of the Board of Directors and CEO Activities, brands, 102-2 products, and services Group Profile 10 102-16 BBVA Bancomer, S.A., Institución de Banca Values, principles, standards and norms of behavior Group Profile and Integrity Program 10 and 98 Múltiple, Grupo Financiero 102-17 102-3 Location of headquarters BBVA Bancomer Advisory mechanisms and ethical concerns Integrity program 98 Torre BBVA Bancomer - Paseo de la Reforma # 510, 102-18 Col. Juárez, C.P. 06600, Ciudad de México. 102-19 102-4 Location of operations Presence 23 GRI 102 General Disclosures Ownership and legal 102-5 form Group Profile 10 2016 102-20 102-6 Markets served Group Profile and Presence 10 and 23 Governance structure Delegating authority Executive-level responsibility for economic, environmental and social topics Corporate governance and management structure Corporate governance 18 and 24 24 Corporate governance 24 GRI 102 General 102-7 Disclosures Scale of the organization Group profile, presence and employees 10,23 and 82 2016 102-21 Information on 102-8 employees and other workers Employees 82 102-9 Supply chain Suppliers and responsible procurement. Consulting stakeholders on economic, environmental and social topics Composition of the Corporate governance 24 66 99 Significant changes to 102-10 the organization and its supply chain There were no significant changes Precautionary 102-11 Equator Principles Principle or approach 102-22 highest governance body and its Corporate governance 24 committees Chair of the highest 102-23 governance body 57 Corporate governance Corporate governance 24 International commitments 102-12 External initiatives signed and connection with associations 103 102-24 Nominating and governance body The director appointment selecting the highest process is explained in 24 article twenty-five, chapter 102-13 Membership of associations International commitments signed and connection with 103 associations V of BBVA Bancomer's Bylaws. 104 BBVA Bancomer/2018 Annual Report

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