Q2 2021 Financial Results

Residential KPI's Totalplay (Units in millions) Homes Passed & Penetration (1) (Units in millions) RGU +19% 13.2 11.1 11.5 11.6 11.9 +56% 7.7 7.1 6.5 25% 5.6 25% 4.9 25% 23% 26% 22% 21% 26% 37% 37% 37% 19% 36% 36% 17% 38% 38% 38% 38% 38% Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Data ■Voice Video ARPU (Ps.) Churn Rate 615 615 613 611 612 (%) (1.4%) (1.2%) (1.1%) (1.0%) (1.1%) Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 Q2 20 Q3 20 Q4 20 Q1 21 Q2 21 13 1) Homes passed and penetration rates include data from 2020 INEGI Census.

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