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Investor Presentaiton

RETAIL BANKING - LEADING RETAIL BANK IN GEORGIA RETAIL BANKING CLIENT DATA MORTGAGE LOANS DOLLARISATION 35 Operating Data, GEL min Number of total Retail clients, of which: Number of Solo clients 31-Mar-20 31-Dec-19 31-Dec-18 31-Dec-17 5% 2,567,097 56,327 Consumer loans & other outstanding, volume Consumer loans & other outstanding, number Mortgage loans outstanding, volume Mortgage loans outstanding, number Micro & SME loans outstanding, volume 1,776 2,540,466 54,542 1,726 472,284 472,791 3,332 48,211 3,043 46,907 2,833 2,523 Micro & SME loans outstanding, number 83,220 81,739 Credit cards and overdrafts outstanding, volume 248 245 2,440,754 44,292 1,555 566,740 2,539 39,007 2,005 68,832 290 2,315,038 32,104 23% 26% 42% 39% 1,480 738,694 1,706 26,643 95% 77% 74% 58% 61% 1,637 53,732 308 Credit cards and overdrafts outstanding, number Credit cards outstanding, number, of which: 378,837 395,012 454,512 369,005 American Express cards 99,557 395,536 99,307 547,038 105,899 480,105 673,573 97,178 2016 2017 2018 2019 1Q20 ■Mortgage loans, FC Mortgage loans, GEL RETAIL BANKING PORTFOLIO I 31 MARCH 2020 Net Loans by products Total: GEL 8.Obln Deposits by currency Total: GEL 6.Obln Credit Other cards and 2.1% General overdrafts consumer Client Deposits, Mortgage 2.8% GEL loans loans 19.0% 28.5% 41.4% Micro and SME loans 34.7% Deposits by category Total: GEL 6.Obln Client Deposits, FC 71.5% Current accounts & demand deposits Time deposits 58.9% 41.1%
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