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Investor Presentaiton

Wealth and Personal Banking Strategy 2023 results Appendix 2023 financial highlights Balance sheet, $bn Revenue $7.2bn 41% 848 850 845 (2022: $5.1bn) 1 35- =35= ECL $(0.3)bn (5)% 483 488 493 (2022: $(0.2)bn) 28 -29 847 Costs $(3.7)bn (5)% 815 810 (2022: $(3.5)bn) 483 460 464 PBT $3.3bn > 100% ROTE27 43.1% (2022: $1.4bn) 31.6ppts (2022: 11.5%) 2022 1Q23 2023 Customer lending Customer accounts HFS Portfolio* Revenue performance, $m Reported Wealth Balances, $bn +41% 1,650 ୮ (20)% 1,557 50 1,680 50 9,063 526 533 542* 6,985 7,217 3,929 2,050 65 -31 141 5,111 131 4,363 5,121 5,016 5,250 3,467 1,014 1,074 1,097 1,648 1,786 1,807 1,966 1,960 (4) (8) (7). (2,351) 2022 3022 4022 1Q23 2Q23 2022 1023 2023 Wealth Management Other Personal Banking France disposal Wealth deposits 28 Invested assets HFS Portfolio* 2023 vs. 2022 Revenue up $2.1bn (41%). Personal Banking up $1.8bn (51%) primarily due to higher NII. Wealth up $0.3bn (19%) due to growth across all products, particularly Life Insurance (up $0.2bn) ◆ Customer lending and accounts were both down 4%, mainly due to HFS transfers*, excl. the impact of HFS: Lending up $10bn (2%). Mortgages up $10bn ($5bn Asia, $5bn UK), unsecured lending up 7% ($3bn split between $2bn Asia, $1bn Mexico) partially offset by deleveraging in Private Banking ($4bn) Deposits down $3bn. Outflows in the UK (impact of increasing cost of living) and US partially offset by growth in Asia, Mexico and the Middle East Wealth balances up 5%. Excl. HFS impact, balances up 8% supported by NNIA of $75bn since 2022, wealth deposit growth of $15bn and favourable market level and FX impacts of $33bn 2023 vs. 1023 Revenue down $1.8bn (20%) due to $2.0bn France impairment reversal in 1Q23. Excluding this, revenue was up $0.2bn due to higher NII in Personal Banking Customer lending and accounts excl. impact of HFS*: ♦ Lending up $5bn. Mortgages up $4bn ($3bn Asia, $1bn UK) and unsecured lending up $1bn Deposits down $5bn with outflows in Asia, the UK and US Wealth balances up 2% supported by NNIA of $12bn, wealth deposit growth of $7bn and favourable market level and FX impacts of $11bn * Held-for-sale transfers relate to the agreed sale of businesses in Canada and Oman and the sale of our branch operations in Greece o/w Canada $22bn 27
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