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Investor Presentaiton

Collect: Significant Customer ROI Driving Material Attach Rate Opportunities for New and Existing Customers New Al application powered by Zuora Central Platform • Most robust training dataset in the Subscription Economy Massive ROI in an application that pays for itself Easily attach new application with one click deployments =zuora C 70.3% RECOVERY RATE Customer Groups High Volume Customers All Remaining Customers 47 Example Benefit: Companies are recovering up to 20% more revenue Source: Zuora $25642 ACME Industries, me. Tenant 101 * Looking for something? Search for it here © 2.0 DAYS RECOVERED Response Codes and Groups Recovery Rate 75.2% Average Days Outstanding 13 Average Number of Attempte 11 Recovery Rate: 39.33 Average Number of Attempts: 1 Group Pub Dedee Cick card to manage customer grus Responses Grouped by Code Type Funds Collected De 1.3 ATTEMPTS Description Success Successful payment gateway responses Gateway responses which should NOT be retried such as canceled ex, fraud card Gateway responses which should be retried such as insufficient funds Decline or other temporary declines, which may have a chance of succeeding on future em System Gateway system errors resulting from the gateway being down or Click and to manage your response codes Codes by Customer Croup So Decline Sp zuora
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