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Investor Presentaiton

逾 Q1'21 Highlights Branches 438 MA Employees 6,245 Loyal customers (k) 816 2 Digital Customers (k) 970 Customer loans (EUR bn) 39 Customer funds (EUR bn) 44 Underlying attributable profit (EUR mn) 161 Underlying ROTE 16% Santander Portugal "A strategy focused on customer experience and digital solutions for a sustained and profitable growth" Strategic priorities Further the digital and commercial transformation, to make it simpler, more agile and closer to customers Grow organically in terms of profitable market share, improving our lending leadership position and leveraging our position in the Corporate and SME segments ■ Improve efficiency backed by our digital capabilities to better serve our customers Maintain an appropriate risk policy to maintain a low cost of credit, whilst maintaining a strong capital and liquidity position Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds More information on https://www.santander.com/en/about-us/where-we-are/santander-portugal 20 20
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