Investor Presentaiton
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Q1'21 Highlights
Branches
438
MA Employees
6,245
Loyal customers (k)
816
2
Digital Customers (k)
970
Customer loans (EUR bn)
39
Customer funds (EUR bn)
44
Underlying attributable profit (EUR mn) 161
Underlying ROTE
16%
Santander
Portugal
"A strategy focused on customer experience and digital
solutions for a sustained and profitable growth"
Strategic priorities
Further the digital and commercial transformation, to make it simpler, more agile
and closer to customers
Grow organically in terms of profitable market share, improving our lending
leadership position and leveraging our position in the Corporate and SME segments
■ Improve efficiency backed by our digital capabilities to better serve our customers
Maintain an appropriate risk policy to maintain a low cost of credit, whilst
maintaining a strong capital and liquidity position
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
More information on https://www.santander.com/en/about-us/where-we-are/santander-portugal
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