Investor Presentaiton

Redefining Productivity in the Value Chain Firm Infrastructure (e.g., Financing, Planning, Investor Relations) Human Resource Management (e.g., Recruiting, Training, Compensation System) Technology Development T (e.g., Product Design, Testing, Process Design, Material Research, Market Research) Procurement (e.g., Components, Machinery, Advertising, M Inbound Logistics Operations (e.g., Incoming Material Storage, Data (e.g., Assembly, Component Collection, Fabrication, Branch Outbound Logistics (e.g., Order Processing, Warehousing, Services) Marketing & Sales After-Sales Service (e.g., Sales (e.g., Installation, Service, Customer Operations) Report Preparation) Force, Promotion, Advertising, Customer Proposal Support, Complaint Resolution, Access) Writing, Web site) Repair) • Shared value purchasing • • Energy and resource efficiency Leveraging location of facilities Strengthening local distribution channels. 20121019 Mexican Competitiveness Presentation-FINAL 31 • • P i n r g Logistical efficiency Enhancing the productivity of lower income employees and improving their wages Improving employee health Copyright 2012 Professor Michael E. Porter

View entire presentation