Arla Foods Consolidated Annual Report 2021 slide image

Arla Foods Consolidated Annual Report 2021

43 Arla Foods Consolidated Annual Report 2021 / Performance Review / Performance overview PERFORMANCE OVERVIEW/ CONTINUED Contents III Foodservice and e-commerce had a good year In the continued pandemic in 2021, with both re-openings and lockdowns in our key markets in Europe, our foodservice business captured the opportunities in the marketplace, gaining shares in most markets due to strong delivery, key account management and agility. Our European foodservice business delivered 7.8 per cent branded volume growth, resulting in EUR 38 million revenue growth in 2021. Half of the growth was delivered by our Arla® Pro brand. From a geographical perspective, most of the growth was coming from the UK, Sweden and Denmark. On the back of an exceptionally strong 2020, Arla e-commerce managed to grow revenue above expectations in 2021, by 17 per cent, despite the slowdown in the market. All six European core markets reported positive growth, with the UK contributing 65 per cent of total growth. To accelerate our e-commerce presence, we invested in digital tools and human resources. Our newly formed, specialised e-commerce acceleration team rolled out digital shelf analytics to measure, track and influence Arla's performance on the digital shelf. Calcium concluded successfully In 2018, we launched our four-year savings and efficiency programme Calcium in response to the volatility of fat and protein prices and the GBP falling due to Brexit. Calcium created operational efficiencies across the organisation and delivered underlying savings (excluding inflation) of EUR 634 million over the past four years, surpassing our original expectations. In the past two years, we managed to deliver efficiencies at the same pace as during the first half of the programme, even though Covid-19 posed serious challenges to our supply chain and the continuity of our operations. In 2021, savings primarily came from optimised supply chain operations, in-sourcing of marketing activities and optimised trade investments. Moreover, Covid-19 restrictions led to extra savings in indirect costs, as there were minimal travel and events in 2021. Net savings from the programme came under pressure in 2021 due to the unprecedented inflation with a EUR 221 million negative effect. However, with active pricing efforts we recovered some of the loss due to inflation. With our new strategy, Future26, we also launched the next phase of our efficiency programme called Fund our Future in 2021. Fund our Future largely builds on the successes of Calcium, with the additional focus on net revenue management and end-to-end planning across our supply chain. Carbon emissions on farm on a par with last year In 2021, we continued to work towards lowering our CO₂e emissions throughout our supply chain. Compared to our baseline, 2015, scope 1 and scope 2 emissions lowered by 25 per cent, which puts us well in progress to reach our science-based reduction target of 63 per cent by 2030. Our scope 3 CO₂e emissions were reduced by 7 per cent since 2015. Calcium In total, CO₂e emissions increased to 19,783 million kg compared to 19,376 million kg last year. The development is explained by an increase in externally purchased whey in Arla Foods Ingredi- ents and increased emissions related to expanding production capacity at our production site in Bahrain. These factors were partly offset by increased purchase of biogas certificates. Scope 3 emissions per kg milk and whey amounted to 1.21 kg, unchanged compared to last year. In 2021, emissions specifically from Arla's owners amounted to 1.15 kg CO₂e per kg of owner milk, on par with last year. CALCIUM SAVINGS (EURM) 7 Read more about the progress towards our sustainability target in our ESG report. 195 141 143 130 155 114 109 2018 2019 ■Calcium savings excluding estimated inflation 634 287 -66 2020 2021 Accumulated Calcium savings savings, 2021
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