Cycle of Growing Together

Examples of Sales Efforts TOYOTA Improving customer convenience by implementing digitalization and visualizing the entire process, from order intake to delivery Introducing online tool SmartPath Introducing sales and logistics management system (J-SLIM) Visualization of information by introducing a Customers Seamless online and in-shop experience unified system <Toyota> J-SLIM <Dealers> CARS Order intake, production, transportation, and delivery The delivery date is **/**120**! • Accurate delivery-date information Reducing production restriction Parts & Supplies Easier to make production plans Customer Receive the car on the desired delivery date In transit: Estimated arrival date is **/**120** • Understanding inventory and transportation schedules Shorten business negotiation time Toyota Tracking vehicle status e 39 12172021 Prod. Confirm 2252822 Build 2050822 Processing 2/212022 2000822 Truck Depart Truck Arrive 322822 Rail Depart 32022 Rail Arrive Additional Details RANT BULDOMATION Plant GEORGETOWN Build Date: 12/25/2022 Hold Status: Not on Hold 回 1100022 On Truck for Delivery 192822-3440003 Arrival at Dealership On the front lines of sales, we are utilizing digital transformation to build a system that links production, transport, and sales to provide customers with accurate delivery-date information and to deliver vehicles quickly and without waste. 6

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