Annual & Sustainability Report 2017 slide image

Annual & Sustainability Report 2017

MESSAGES ABOUT THE REPORT THE CCR GROUP STRATEGY AND OPPORTUNITIES BUSINESS SERVICES 骨 TOLL ROADS MODEL URBAN MOBILITY AIRPORTS OUTLOOK Safe operations Besides enhancing user comfort and satisfaction, the investments made by CCR Group in the toll roads under its management increase safety for drivers, employees and third parties working on the road, residents of the municipalities connected by the road, and other parties involved. However, education and raising of awareness for safer traffic are vital to reduce the number of accidents on Brazilian highways. To this end, CCR Group is developing the Segurança Viária (Road Safety) Program, which promotes integration between units for the sharing of best practices and exchange of knowledge on three main fronts: education, engineering and regulation and inspection. The actions involved in the program include continuous investments in educational campaigns and in the installation and maintenance of equipment, such as metal safety barriers and light-emitting panels with information for users. Training courses for teams that work on the highways daily are another key factor for ensuring the safe operation of concessions. CCR Group employees are coached continuously to be able to provide the best service to users, cope with road incidents and emergencies, and at the same time adopt safe behaviors to avoid pedestrian runovers and other types of accident. Accident Reduction Plan Since 2015, in line with the global initiatives to reduce traffic fatalities, CCR Group has been consolidating the Accident Reduction Plan (PRA) at the corporate level, helping to identify opportunities and best practices among the plans developed by the concessionaires as determined by the regulatory authorities. This initiative is in alignment with the goals of the UN Decade of Action for Road Safety, a proposal to reduce the number of road accident victims by 20% until 2020, based on 2010 indicators. 27,188 2010 2016 2017 Injured victims* 14,632 13,209 13,347 RATE OF INJURIES AMONG EMPLOYEES* 11.48 13.40 Number of accidents* 25,383 25,810 One of the major challenges of toll road concessions in Brazil is related to the occurrence of turnpike holdups. Situations involving severe violence can cause physical and psychological trauma to employees, so CCR Group provides comprehensive assistance and medical care to victims in these situations. Strengthening the partnership with the government, responsible for citizen safety, is essential to curb criminal practices and is also being stressed by the units. O CCR Group O Toll roads O CCR Group ● Toll roads Readiness to cope with emergencies In 2017, the rescue teams of CCR ViaOeste and CCR RodoAnel conducted a training course in Radiation, Biological and Chemical Protection, delivered by the Brazilian Navy. About 20 employees were trained to improve their response to incidents involving chemical emergencies. In addition, the units also adopted a new device, called Catchbag, to expedite the rescue in the case of overturned vehicles. It is a system with two inflatable cushions, positioned under an overturned truck or bus, which raise the vehicle from the side. The equipment has a loadbearing capacity of up to 45 tons and returns the vehicle to its upright position within 12 minutes. 2010 2016 2017 Fatal victims* 616 504 497 2010 2016 2017 *Information only for controlled concessions. Renovias RATE OF LOST DAYS AMONG EMPLOYEES* 98.34 170.43 30 Annual & Sustainability Report 2017 • CCR Group and ViaRio are not contemplated.
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