Investor Presentaiton

Resuming Operation with Safety Procedures CAL is committed to providing passengers a safe and comfortable travel experience by implementing enhanced measures to ensure travel safety. Prepare for travel Clean Cabin Sky Boutique Pre-Order COVID-19 Service Information ⚫ Flight Messaging Service • • ㄨ At the Airport Wear face masks Temperature checks Social distancing • • • PA Announcement On board Cabin Crew Protective Equipment Inflight Supplies Fresh and recycled air quality Onboard Lavatory . Inflight Meal • CAL Lounges closed temporarily CHINA AIRLINES • Safe Airport Journey Plan . • Arrival Cabin Disinfection & Cleaning Meal Carts Disinfection Luggage Disinfection upon Arrival 23 23

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