Investor Presentaiton

Enhancing our position in New Zealand Airpoints opportunity Welcome Aboard W A irports Significant opportunity to expand affluent customer base • 1ppt lift in market share to 24%¹ > 60,000 new credit card accounts to 31 Jan 2016, nearly 40% new to bank • Material rise in card applications initiated a move to - Online fulfilment Online activation Launched market-first Airpoints debit card Over 16,000 debit cards issued in 5 months NZ Government banker Retained banking relationship with the New Zealand Government and its 36 agencies Eight year contract Provides scale to deliver significant enhancements - - - Process engineering to automate payments/reconciliations New digital interfaces supporting self- serve and improved debt collection (ie. student loans) Mobile payment tools NZ Government is a substantial part of the New Zealand economy, making up around 20% of the total transactions in the New Zealand market • Re-positioned brand It's time. Enhancing Westpac NZ's brand is a significant opportunity Research indicated - Brand lacked meaning and consistency Now leveraging brand strengths ("trust”, “astute" and "strong") New brand proposition ("It's time") designed to build on brand strengths Staff engagement and participation has been a focus of the launch 1 RBNZ.as at 31 January 2016. • Early results positive 41

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