3Q 2023 INVESTOR PRESENTATION
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
Digital
Fast
مصرف الإنماء
alinma bank
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
3Q 2023
Achievements
Youth app is launched to limited number of
customers
■ Freelancer digital onboarding (account opening)
▪ Payroll digital onboarding (for Corporate customers)
■ 18 TCR machines Implemented reaching total of 84
Implemented digital execution for credit cards
(40%) and personal loans (35%)
☐
2023
Initiatives In-Progress
Driving Agile delivery of IT projects
Digital team being expanded with requisite
skills
Continuously improving new digital app
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■ Continuous improvement in turn-around
time for retail customers
Convenient
Enhance customer convenience
and experience
Total
3Q 2023 INVESTOR PRESENTATION
77 Initiatives
■ Launched Open Banking Services and obtained full
KSA standard certification
Merged 5 branches (25 YTD)
■ Client relationship models for Private and
Affluent customers being improved
■ Enhance ecosystems programs for customer
convenience
60/Initiatives Completed
78%
17/77 Initiatives In Progress
22%
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