Santander Business Strategy and Financial Inclusion

Strategy and business Customer funds increased 7% YoY, with significant diversification into mutual funds Total deposits (EUR bn) +4.5% +0.8% 37.6 37.9 36.3 36.0 36.2 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Santander Sep-21 YoY (%) QoQ (%) Deposits 37.9 +4.5 +0.8 Off Balance Sheet Resources 8.3 +18.3 +3.7 Investment Funds 4.2 +39.7 +5.7 Insurance and other 4.1 +2.3 +1.8 Total Customer Funds 46.2 +6.7 +1.3 11

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