Digital Progress: Canada slide image

Digital Progress: Canada

Canadian Banking Canadian Banking provides a full suite of financial advice and banking solutions, supported by an excellent customer experience, to over 10 million Retail, Small Business and Commercial Banking customers. It serves these customers through its network of 943 branches and 3,716 automated banking machines (ABMS), as well as online, mobile and telephone banking, and specialized sales teams. Canadian Banking also provides an alternative self-directed banking solution to over 2 million Tangerine Bank customers. BUSINESS MIX Retail 74% Q2/23 Revenue 63% Q2/23 Average Residential Mortgages STRATEGIC FOCUS Growing Commercial Banking in select industries (agriculture, healthcare & professionals, real estate and technology) Growing in under-represented provinces (BC and Quebec) Loans6 $3.1Bn $447Bn FINANCIAL RESULTS ($MM) 26% Credit Cards 2% 8% 17% Business Other Personal Business Banking 11% Auto $MM Q2/23 Y/Y Q/Q Reported Net Income¹ $1,060 (10%) (2%) REPORTED NET INCOME1 ($MM) AND NIM 4 (%) Pre-Tax, Pre-Provision Profit² $1,677 6% (2%) Revenue $3,134 8% (1%) 2.22% 2.29% 2.26% 2.26% 2.30% Expenses $1,457 10% 1% PCLS $218 nmf 1,179 1,213 1,170 1,087 1,060 Productivity Ratio³ 46.5% 90 bps 70 bps Net Interest Margin4 2.30% 8 bps 4 bps PCL Ratio³ 20 bps 21 bps 1 bp Q2/22 Q3/22 Q4/22 Q1/23 Q2/23 PCL Ratio on Impaired Loans³ 21 bps 8 bps 4 bps MEDIUM-TERM FINANCIAL OBJECTIVES 5 Adjusted4 Net Income¹ $1,061 (10%) (3%) Net Income Growth 1,3 5%+ Productivity Ratio³ <44% Positive Pre-Tax, Pre-Provision Profit² Expenses Productivity Ratio $1,678 6% (2%) $1,456 10% 1% 46.4% 100 bps 60 bps Operating Leverage³ 1 Net income attributed to equity shareholders; 2 Pre-Tax, Pre-Provision Profit defined as revenues less expenses. See non-GAAP reconciliations beginning on slide 83; 3 Refer to page 54 of the Management's Discussion & Analysis in the Bank's Second Quarter 2023 Report to Shareholders, available on http://www.sedar.com, for an explanation of the composition of the measure. Such explanation is incorporated by reference hereto; 4 Refer to non-GAAP measures on page 4 of the Management's Discussion & Analysis in the Bank's Second Quarter 2023 Report to Shareholders, available on http://www.sedar.com; 5 3-5 year target from 2020 Investor Day; 6 May not add due to rounding 22
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