Investor Presentaiton

CIR to remain best-in-class underlining stable financial business CIR (1) (%) 34.8 33.8 32.9 32.3 Opex (TL mn) 22% < 33 8,106 9,906 2018 2019 2020 2021 2022E + CIR Opex Growth: Avg. CPI Low Opex base provides significant flexibility against macro developments 2022 Guidance CIR: < 33% ▸ Improving trend in CIR with solid revenue contribution from all business lines 2020 2021 Opex Breakdown (%) Depreciation & Regulatory Maint. 11 10 IT ୨ Marketing 20 2021 14 HR HH 38 (1) CIR calculation excludes FX gain from hedge position related with stage 1&2 provisions and LYY exposure. The calculation excludes insurance penalty of TL 71 mn & BRSA penalty of TL 117 mn for 2020 36 Other AKBANK

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