Investor Presentaiton

Pillars of the Action Against Bad Debt The Company's efforts directed to fight the bad debt are concentrated in three main pillars Development of System to Anticipate the Consumers Behavior Bring Intelligence to the Process Transformation of Meter Reader into a Commercial Agent A2 ■New, more efficient model of collection based on the use of new technologies Implementation of debt negotiation through the portal Program of Registration Improvement, making the collection measures more assertive Hiring of new collectors under the new incentive model ■ New intelligent collection system Efficiency and assertiveness: new role of meter readers as commercial agents AES Eletropaulo 24

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