Shift SPAC Presentation Deck
Consumers Prefer the Shift Experience
Shift's Ecommerce Consumer Experience is Consistently Rated Higher than Traditional Auto Retailers
(3)
Hertz
✰✰✰✰
Jay H.
3
GM
7
Auto
Retailers¹
NET PROMOTER SCORE
(CUSTOMER SATISFACTION)
39
Mercedes-Benz
The Shift process was easy and
seamless... - September 4, 2019
47
52
70
vroom SHIFT
82
CARVANA
✰✰✰✰✰ Purchased during the COVID-19 pandemic
and what better way than everything
delivered to your door! - May 25, 2020
Daniel D.
Source - Quotations: Yelp reviews
Source - Net Promoter Scores: All net promoter scores ("NPS") from Customer Guru except Vroom (IPO Prospectus Supplement filed on 6/9/2020), Carvana (William Blair Growth Conference Presentation on 6/10/2020) and Shift. Shift NPS
calculated internally as average NPS of buyers, sellers, and test drivers. NPS calculation methodology may vary by reporting source.
'Auto Retailers include Rush Enterprises, Lithia Motors, Avis Budget Group, Sonic Automotive, Asbury Automotive Group, Penske Automotive Group, and AutoNation
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