SmileDirectClub Investor Presentation Deck
Partner network update.
Partner Network Overview
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Hired SVP of Partner Network, Brett Deaver in December 2021
20+ years of health care experience (18 specifically in dental)
Experience building and leading large commercial teams and channels (sales, marketing, education, customer
service and operations)
Created differentiated go-to-market strategies in low (patient) penetration, high growth markets (dental implants,
aesthetic injectables and clear aligners)
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Productivity Focus
Near term focus on partner practice engagement and revenue growth
Focused review process completed in Q1 to deactivate dormant partner practices
First full quarter with new partner sales and service team
Lead Generation (Inside Sales), Partner Acquisition (TSM), and Partner Account Management (CSM)
Investments to build out robust CSM team dedicated to engaging partners to streamline and accelerate
onboarding and training for partner businesses
Partners can now be trained within 14 days of signing onto Partner Network and can begin submitting
cases immediately after training
Optimizing onboarding and support model in Q1/Q2 before rapid expansion of both inside sales and outside
sales teams for broader market penetration
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Our Partnership Network is currently live or pending training in 673 global locations
A strong cadence of additions is expected throughout 2022
This acquisition channel is complementary and creates an on-ramp for consumers who want to start their
journey in a dentist's chair
The Network drives traffic into our clinical partners to increase and introduce new patients
smile
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