Freshworks Investor Day Presentation Deck
Sales and Marketing products complement
our customer service solutions in a large TAM
freshworks
2022 TAM(1)
$32B
2022-2026
TAM CAGR (1)
15%
ARR(2)
$25M
Target Persona
CRO
CMO
Growth Rate (2)
Less than
10%
Customers
>$5K ARR(2)
1,114
(1) Source: Gartner. Sales includes Sales Execution & SFA, Partner Relationship Management (PRM), Configure-Price-
Quote (CPQ), Sales Enablement, Sales Performance Management, Sales Engagement, Price Optimization and Customer
Success Management. Marketing includes B2B Marketing Automation, Account Based Marketing, MultiChannel
marketing, AdTech, Digital Asset Management and Loyalty Management.
(2) ARR, ARR YOY growth rate and customer count are as of Q2-23.
Sales & Marketing
Ⓒ2023 Freshworks Inc. All rights reserved.
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