SmileDirectClub Investor Presentation Deck slide image

SmileDirectClub Investor Presentation Deck

Marketing & selling. ā— Marketing and selling expenses were $50 million, or 48.8% of net revenue in the quarter compared to 56.6% of net revenue in Q2 2022. Total spend was down $22mm as we continue to focus on marketing efficiency and rationalized store costs. Regarding locations, we had 128 permanent SmileShop locations as of quarter end, compared to 108 locations at the end of Q1 2023. We also held 58 pop-up events over the course of the quarter, for a total of 186 location sites at the end of the quarter. Current Partner Network global locations are now 1,156 active or pending training Partner Network growth driven by new CarePlus rollout in 2023 smile DIRECT CLUB I Q1 Q2 Q3 Q4 Q1 2021 2021 2021 2021 2022 21% 49% $97 21% Q1 2021 Referrals as a % of Aligner Orders 55% 20% 20% 20% Marketing & selling expenses ($ in millions) 70% 79% 64% $96 $96 $99 $97 Q2 Q3 Q4 Q1 2022 2022 2022 2023 Actual $ 21% 21% 20% 19% 20% 57% 55% $71 $58 74% $64 Q2 2021 Q3 2021 Q4 2021 Q1 2022 Q2 2022 Q3 2022 Q4 2022 % of Net Revenue Q2 2023 60% $72 49% $50 Q1 2023 Q2 2023 26
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