LiveVox Results Presentation Deck

Q1 2023 CY 2022 5 Live Vox by the Numbers Increase Recurring Revenue Scale Investing in Profitable Growth Revenue Mix Large and Sticky Customers $143M / 14% ARR/ YoY Growth 68% Adj. Gross Margin PROPRIETARY 99%+ % U.S. Revenue(²) ~113% Net Revenue Retention (3) $37M / 15% Revenue / YOY Growth O LiveVox 2023 $0.8M Adj. EBITDA -72% % Enterprise and Diversified BPOS Revenue -$185 ARPU (4) (1) 97% % Recurring Revenue <$10K Capital Expenditure -47% Inbound / ~53% Outbound Q4 2022 Talk Minutes -$400K 2022 Annualized Revenue per Customer 50% + Non-voice Revenue 3- year CAGR (2019-2022) $63M Cash Balance Cash balance includes cash and cash equivalents & marketable securities. Revenue denominated in United States dollars. Calculated based on LTM MRR. Represents ARPU as of Q4'22 excluding political. Denotes average revenue per agent per month. 23% (1) % Non-Voice Revenue 34 2022 $1M+ ARR Customers LIVEVOX

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