Zenvia IPO

SERVING MARKET LEADERS IN MULTIPLE INDUSTRIES CUSTOMERS PER INDUSTRY Services Commerce Health Education Finance Telco ITP Industries Construction Other CUSTOMER CONCENTRATION (NOF NET REVENUES PRO-FORMA 2020) 65% OTHER CUSTOMERS 35% TOP 10 CUSTOMERS SERVICES 5 OUT OF TOP 10 IN BRAZIL TELECOMM. 4 OUT OF TOP 5 IN BRAZIL RETAIL 6 OUT OF TOP 10 IN BRAZIL BANKS 5 OUT OF TOP 10 IN BRAZIL HEALTHCARE 6 OUT OF TOP 10 IN BRAZIL EDUCATION 5 OUT OF TOP 10 IN BRAZIL INSURANCE 5 OUT OF TOP 10 IN BRAZIL Source: Education: https://especial valor.com.br/valor1000/2020/ranking 1000maiores Other Industries: https://mm.exame.com/malores-empresas-1000/ 16

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