Overstock Results Presentation Deck

2020 Initiatives product find ability ▪ Enhance mobile web experience ▪ Refine machine learning model for better site search relevancy Improve new product content. ■ overstock. ■ smart value Clarify promotional price messaging Expand marketing allowance ▪ Transform promotional model ▪ Further reduce logistics costs ■ easy delivery + support Optimize machine learning delivery models ▪ Position inventory for fastest delivery ▪ Improve customer support self-service experience Launch "free shipping on everything" initiative in response to COVID-19 24

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