HSBC ESG Presentation Deck

Operational Sustainability-Reducing environmental and carbon impacts Goals set in 2012 with 2020 targets¹ Reduce CO₂ emissions to 2.0 tonnes per FTE Reduce energy consumption by 1.2 MWh per FTE (-20% from baseline) Source 40% of energy from renewable PPAs² Reduce office waste by 75% from baseline; recycle 100% Reduce paper usage by 66% from baseline and buy 100% sustainably sourced 3.5 n/a n/a n/a 2.6 0.3 23.0 58.0 62.0 2.3 1.4 29.4 66.0 69.0 Net zero operation by 2030³ (announced October 2020) 1 2 3 Reduce 0.0 2011 2016 2019 1. Original targets set in 2012 stretched in April 2017 for CO₂ emissions per FTE, waste reduction and paper reduction; text refers to stretch targets 2. Power Purchase Agreement (PPA); original target of 25% increased to 40% in April 2017 and announced 100% target by 2030 in November 2017 3. We will continue to reduce other environmental impacts related to waste and paper which are also important in our operations Replace Resolve Continue to reduce emissions from direct operations and start reducing emissions from supply chain Engage with strategic suppliers through CDP Supply Chain Programme 2.3 Replace consumption with low carbon alternatives, where possible, such as PPAs or green tariffs for energy Replace current fleet to low carbon vehicles and support sustainable aviation fuel initiatives | Estimated decarbonisation of operational emissions CO₂ emissions by source, million tonnes 2 Remove remaining emissions from operations and supply chain by procuring high quality offsets supporting nature based solutions only once reduction and replacements initiatives are exhausted 2019 0.0 2030 Target Supply chain Travel and other Energy Offsets 14

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