Freshworks Investor Day Presentation Deck

Customer and industry analyst recognition User Ratings G² Leader WINTER 2023 TR TrustRadius TOP RATED 2023 freshworks G²₁ Highest User Adoption Mid-Market WINTER 2023 Best Est. ROI Enterprise WINTER 2023 User Reviews "I am using Freshdesk in my organization to support more than 13,000 customers. The ticketing system records and solves all their inquiries, requests, and reported issues." "Freshdesk is a lifesaver for agent occupancy and workload distribution." Customer Service Industry Analyst Coverage Gartner. Covered in 2 distinct markets FORRESTER Covered in 1 distinct market €IDC Covered in 2 distinct markets Ⓒ2023 Freshworks Inc. All rights reserved. 41

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