Overstock Results Presentation Deck slide image

Overstock Results Presentation Deck

Active Customers and Order Frequency 12 10 8 6 2 0 Active Customers (LTM) (M) 1.70 5.2 Q1 '20 overstock. 1.62 7.0 1.63 Q2 '20 8.2 1.64 9.2 1.66 9.9 1.69 9.2 Q2 '21 Order per Active Customer (LTM) 1.68 8.7 1.67 Q3 '21 8.1 Q3 '20 Q4 '20 Q1 '21 Note: All figures represent results from continuing operations. Note: Orders per active customer represents the number of orders delivered over a twelve-month period divided by the number of active customers for that same period. 1.67 Q4 '21 7.4 Q1 '22 Q1 Dynamics ▪ Active customers of 7.4M -26%/-2.5M vs. Q1'21 +43% / +2.2M vs. Q1'20 Influx of pandemic customers Non-home category exit - Order frequency of 1.67 +0.4% vs. Q1'21 -2% vs. Q1'20 Improved home association - 12
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