ValueAct Capital Activist Presentation Deck
Distant: Weak Communication With Subsidiaries
Weak communication with operating subsidiaries makes the Holding company ineffective
"The company is a mess inside"
"The weak lines of communication are an organizational
issue, said President Isaka when asked about the
abnormal timing of the change in President at Seven-
Eleven Japan”
"There have been persistent communication issues
between the holding company and its subsidiaries"
"It took the President two months to realize that Seven-
Eleven Japan had asked its franchisees to continue to
operate during the record-breaking Fukui prefecture
snowstorm, despite requests from the franchisees for
temporary store closures during this time"
Source: Nikkei MJ Article, April 2019.
Sources: Nikkei Marketing Journal, VAC summary translation
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