Remitly Results Presentation Deck

Product & Technology investments drive superior customer experience 1.2 App Store and Google Play rating as of April 2022 3 Remitly internal data for 1Q 2022 12 May 2022 / Ⓒ 2022 Remitly Inc. (0) App UX ● ● ● Risk & Fraud Management App offered in 14 languages and adding more 3 taps to send for repeat customers Easy in-app access to help center ● Reduced customer loss due to KYC verification friction Machine learning algorithm ● Reduced fraud sideline rates Infrastructure & Security ● High 24/7/365 platform availability ● Lower security threats Plug-n-play corridor launches Customer Support per review ● Lower KYC time and touches High repeat transaction post review Lower cancellation rates +90% of customers engage with Remitly on their phones 4.9★ iOS App Store rating¹ (+700k reviewers) 4.8 ★ Android Google Play rating² (~375k reviewers) +99.96% Platform availability³ 8 languages customers can access for live support 24/7/365

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