Teladoc Investor Day Presentation Deck

Gross margin levers Access Mix Operational Efficiency Pricing Platform as a Service Teladoc HEALTH ● ● ● ● Shift towards digital access Continued call center efficiencies, including use of Al Alternative physician staffing models Judicious pricing architecture Multi-product sales driving incremental PMPM Growth in hospital and health system software platform Teladoc Health, Inc Investor Day 2020 ● ● Digital now 78% of all visits, up 28 ppts since Q1 2016. Call center now 22% of mix Current call center staffing per call down 29% versus year-end 2018 Meaningful increases in standard contract visit pricing Licensed platform margins in-line with or greater than overall business 128

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