Toyota Investor Presentation Deck

Extensive Field Organization Centralized servicing and collections Currently centralizing dealer and field support (¹) · • TFS HQ Henderson, NV Phoenix, AZ *Customer Service Center (CSC) Plano, TX Cedar Rapids, IA Atlanta, GA Dealer Service Center (DSC) Baltimore, MD Toyota Financial Savings Bank (1) We are currently in the process of consolidating our field operations locations into three new regional dealer service centers ["DSCS") located in Chandler, Arizoria, Plano, Texas, and Alphareta, Georgia, as shown above. The consolidation of field operations is expected to be complete by the end of fiscal year 2021. The dealer lending function is now centralized at the DSC located in Plano, Texas. TOYOTA FINANCIAL SERVICES 16

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