SmileDirectClub Investor Presentation Deck slide image

SmileDirectClub Investor Presentation Deck

Marketing & Selling. Marketing and selling expenses were $97 million, or 63.8% of net revenue in the quarter compared to 78.6% of net revenue in Q4 2021. ā— On locations, we had 110 permanent SmileShop locations as of quarter end, compared to 140 locations at the end of Q4 2021 ā— These results reflect a reduction in spend for targeted international markets exited in January along with efficiency improvements in the quarter in the US and Canada We also held 130 pop-up events over the course of the quarter, for a total of 240 location sites at the end of the quarter. smile DIRECT Changes between Q4 represent the permanent closure of 38 locations by suspension of operations in targeted international markets in January 2022 and 8 net new locations added in remaining markets now 673 Current Partner Network global locations are active or pending training which represents a net increase of 16 locations from Q4 2021 CLUB Current Partner Network focus is through investments in driving productivity through GP submissions per practice before deepening investments in driving major increases in incremental practices Referrals as a % of Aligner Orders Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2020 2020 2020 2020 2021 2021 2021 2021 20% 72% Marketing & selling expenses ($ in millions) 55% Lam 49% 43% 40% $97 $96 $96 $99 $79 32% $67 21% 23% 22% 21% 21% 20% 20% $142 $35 70% 79% Q1 2022 20% 64% $97 21 Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q3 2021 Q4 2021 Q1 2022 Actual $ % of Net Revenue
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