Baird 2017 Global Consumer, Technology and Services Conference
CRM Marketplace
($M Revenue)
$4,000
$3,500
$3,000
$2,500
$2,000
$1,500
$1,000
$500
$0
Global Top 5 (1)
Teleperformance CONVERGYS
CONCENTRIX
TM
alorica
trans
Cosmos
#5
CONCENTRIX
Growth Opportunities (2)
$100B
Digital
Marketing
Services
TM
$170B
Vertical BPO
$10B
Analytics Services
IT Consulting
$135B
Maintenance &
Support
$64B
CRM BPO
$400B
Internet of
Things
$100B
Back Office
BPO
$35B
Consulting
Notes:
(1)
Based on 2016 revenue as available. Peers adjusted for acquisitions. Concentrix adjusted for Minacs acquisition. Source: Company filings, Wall Street research and Gartner research.
(2) Source: Nelson Hall research, Gartner research, Nasscom reports, other industry research, Company public filings, Wall Street research.
Different by Design™
© 2017 Concentrix Corporation Confidential
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