OpenText Investor Presentation Deck
Leader in Digital Experience
CAPABILITIES
Digital Experience - CCM
Hyland
opentext™
Cincom
Unifiedpost
Striata
STRATEGIES
Quadient
Adobe
ISIS Paryrus
Open Text
XMPie
Conga
Messagepoint Smart Communications
LEADERS
Nintex
O
Syncsort
MAJOR PLAYERS
CONTENDERS
PARTICIPANTS
IDC MarketScape: Worldwide Customer Communications Management Vendor
Assessment, March 2020
Secular Growth Drivers:
●
• Contactless retail and direct to consumer
Physical to digital business
●
• Omni-channel customer engagement
Digital asset management
Offers marketers greater insight and
understanding into their campaigns by capturing
data from interactions across web, social, mobile,
email, call centers, forms and surveys
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