Clover Health Investor Day Presentation Deck slide image

Clover Health Investor Day Presentation Deck

Step 3: Improved Decision-Making Yields Enhanced Outcomes And Unit Economics (Cont'd) 93% Non-CA Q1 2020 Medical Care Ratio of Returning Members 7% Differential driven by less acute events (e.g., since launch of our complex care program, 1,900 bps improvement in MCR for enrolled population (2); 12% lower inpatient admissions for members who see a CA PCP(3)) Differential driven by disease burden capture (e.g., in 2020, 22k new diagnosis and treatment plans confirmed via technology (¹) 4% Revenue Differential Medical Expense Differential 1,100 basis point lower MCR(4) 82% CA Illustrative CA Long- Term Expected Future Impact: Medium Term Revenue Improvement: Incrementally driven by Stars and continuous improvement of our machine learning models and decision rules that identify net new conditions Medium Term Medical Expense Improvement: Incrementally driven by referral management, including site of service decisions, and improved enrollment into Clover's complex care program Long Term Medical Expense Improvement: In addition to cost of care feature development, improvement in cost curve over time given care management that focuses on preventative care and adherence to standard of care (1) In 2020 through October. Represents net new diagnoses surfaced and confirmed via machine learning and clinical rules within our technology platform. Compared to propensity-matched control group from May 2017 to Q1 2020. (2) (3) Compared to members who see a non-CA PCP. Figures represent Q1 2020 results. (4) Compared to members who see a non-CA PCP. Figures represent Q1 2020 results. MCR = Medical Expenses / Premium Revenue. 19
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