Ryanair May 2021

Customer Service Update ✈ Improved Comms for cust. with cancelled bookings ✈ Customer focus panel launched ✈ New Online Cash form - easy access to cash refunds ✈ OTA Verification form - refunds direct from Ryanair ✈ PCR Doc. Wallet - upload COVID documentation ✈ Zero Change Fee - more flexibility RYANAIR MORE CHOICE. LOW FARES. GREAT CARE. 1. Reimbursement Voucher Please click "Voucher" if you prefer a reimbursement voucher. This simple to use voucher can be redeemed IMMEDIATELY on Ryanair.com or Ryanair mobile app against your future flights and ancillaries. Your voucher details Name: David Wall Voucher: 232309883620300001 2. Cash Refund Please click here for the reimbursement voucher terms and conditions and FAQ. Yours sincerely, Please click "Cash Refund" if you prefer to receive cash refund. This will be paid back to the original form of payment used to make the booking within 7 working days. GoMo D- Voucher Ryanair Group Customer Care (Ryanair DAC, Lauda, Malta Air & Buzz) Passenger Jeremy Mat RYANAIR Cash Refund Add in Apple Wallet Dublin DUB Expiry date: 17/April/2021 Value: 59.54GBP Quick-add flight essentials Add Priority & 2 Cabin Bags and Fast Track to your booking. COVID DOCUMENTATION UPLOADED 12:07 Boarding Passes + FR 22 49% NON-PRIORITY SMALL BAG ONLY Seat 24C Reference FBUNUQ Queue Non-Priority Boarding Back Door Sequence Paris (Beauvais) BVA +9 18

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