One Medical SPAC Presentation Deck
lora Health: Similarly Transforms Health Care for Key Stakeholders
Ρ
Consumers
Payers
78
Net Promoter
Score (¹)
NER
~19x
Avg. Member Engagements
Per Year(2)
Track record of improving Medical Claims Expense Ratio
with member tenure (27 Percentage Points
improvement over 4 years) (3)
~40%
40%+ Fewer ER
Visits (4)
H
កុំធំ
Providers
Health
Networks
100% 20%
Provider salary model Higher provider engagement
vs. industry (
(5)
B
6.9
8.9
63
Participating in a growing number of Medicare
Advantage health plans, as well as original Medicare,
and new Medicare Direct Contracting Program
~8%
Reduction
in inpatient
admissions (4)
(1) Represents lora Health's YTD net promoter score as administered by Press Ganey for 12 months ended 12/31/2020. NPS measures willingness of consumers to recommend services to others based on consumer surveys. NPS gauges overall member
satisfaction with providers and loyalty to brands. NPS ranges from-100 to 100. (2) For the 12 months ended 12/31/2020 lora Health had -19 average engagements per member per year: -16 digital and -3 in-person (3) Medical Claims Expense Ratio defined
as "Medical Claims Expense"/ Revenue. Additional detail slide "lora Health: Business Model." (4) lora Health estimate compared to Medicare benchmark. (5) Per 2020 survey conducted by Culture Amp. (6) Centers for Medicare & Medicare Services.
Average Annual
Medicare Market Growth
2019 2028(6)
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