Freshworks Investor Day Presentation Deck

We have multiple sources of upside to the baseline plan PLG 2.0 driving faster growth of SMB business impacting CS and S&M freshworks Pricing & packaging adjustments resulting in greater expansion rates Higher cross persona penetration driving expansion Al & bot monetization driving expansion Product changes in S&M driving traction & growth Broader macroeconomic stability Ⓒ2023 Freshworks Inc. All rights reserved. 109

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