CubeSmart Investor Presentation Deck
High Quality Portfolio | Attractive Demand Profile | Positive Supply Trends | Premier NYC Operator
Stable Customer Base
Distinctive demand drivers change the profile of renters and create a more
stable customer
Longer Length of Stay
Demand in NYC is for more of a
supplement to the city's small living
spaces which creates a longer-term
customer. The average length of stay
of our customer base at our stabilized
stores in NYC is four months
greater than the portfolio average
Smaller Unit Size
The unit mix for stores in NYC is
drastically different, with average unit
sizes of 34 square feet, 66%
smaller than the same-store portfolio
Less Churn
NYC stores see less churn as there are
fewer short-term renters which creates a
longer-term customer base. 69% of NYC
customers have rented for more than one
year and 51% have rented for more than
two, both meaningfully higher than the
portfolio average (64% and 48% respectively)
Cash Payments & Autopay
NYC customers are different than the
rest of the country. Customer
behaviors, such as a greater
percentage of cash payments and
lower autopay usage, require slightly
different operational practices
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