CubeSmart Investor Presentation Deck slide image

CubeSmart Investor Presentation Deck

High Quality Portfolio | Attractive Demand Profile | Positive Supply Trends | Premier NYC Operator Stable Customer Base Distinctive demand drivers change the profile of renters and create a more stable customer Longer Length of Stay Demand in NYC is for more of a supplement to the city's small living spaces which creates a longer-term customer. The average length of stay of our customer base at our stabilized stores in NYC is four months greater than the portfolio average Smaller Unit Size The unit mix for stores in NYC is drastically different, with average unit sizes of 34 square feet, 66% smaller than the same-store portfolio Less Churn NYC stores see less churn as there are fewer short-term renters which creates a longer-term customer base. 69% of NYC customers have rented for more than one year and 51% have rented for more than two, both meaningfully higher than the portfolio average (64% and 48% respectively) Cash Payments & Autopay NYC customers are different than the rest of the country. Customer behaviors, such as a greater percentage of cash payments and lower autopay usage, require slightly different operational practices KE 16
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