HSBC Investor Day Presentation Deck

Technology strategy - helping enable the Group to digitise at scale Speed 38 Scale K 7 ку Resilience хоо 0-0x People 8 Ag We aim to improve our time to market and stay ahead of the competition, making more of our services available via third parties We intend to build products once and rapidly scale them across the bank by leveraging Cloud technology, using modernised core platforms and data as our foundation We plan to make our services more secure, better for the environment and more available Our aim is to have the right people, in the right places, equipped with skills for the future - empowered to be at their best and deliver as one team Programmes Programmes Programmes Programmes Speed of Work Powered by cloud Secure digital identity Dynamic, rewarding careers Modern core Develop once & rapidly scale 2 Cyber uplift & Tech Available business risk management Right talent, right place Å services Modern and simple architecture 24/7 Group innovation strategy 563 Data at scale Net-zero carbon B Workplace experience INSO Multi-year strategy aims to deliver long-term business benefits Providing the next generation of banking products and services for customers Built around modernising our technology architecture and operating model 14 programmes to deliver our 4 strategic capabilities Speed, Scale, Resilience, People Aligned to the bank's four strategic pillars, the businesses, functions and regional strategies 1

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