SmileDirectClub Investor Presentation Deck
2 Trusted brand among customers & professionals
We have built a brand that our members love.
We have made considerable progress on brand perception, and our member satisfaction scores consistently track
higher than Telehealth peers.
smile
DIRECT
CLUB
Avg Rating (¹)
4.8/5.0 with over
99K member
reviews.
Approx. 20% of
members come
from referrals.
BBB rating of
A+
Total # of Reviews
120,000
100,000
80,000
Source: Internal company surveys, public information. Data as of March 2022.
¹ Average of Google and Trustpilot Review Ratings.
60,000
40,000
20,000
O
Total Google/Trustpilot Reviews
99,483
SD C
7,518
Teledentistry players
"I've been wanting straight teeth
since my grownup teeth came in!
After being told the price and how
long braces would be, I looked for
other options! I'm so glad I tried
SmileDirectClub! It has made so
much of a difference in my life." 99
Lesli N., Camp Verde, AZ
18,336
DSO
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