Overstock Results Presentation Deck slide image

Overstock Results Presentation Deck

Wayfair Comparison - Customer Loyalty 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 62.8% 47.3% 63.3% 48.0% 63.1% 63.0% loverstock.com 47.1% 46.8% 64.0% 50.7% 65.0% 51.6% 64.8% 49.8% 65.3% 50.3% 67.2% Sources: Wayfair Q4 '16 Investor Presentation and Overstock internal data (Home & Garden only) 53.9% Overstock % of Orders from Repeat Customers (Home & Garden) 68.4% 56.6% 68.1% 55.2% 68.8% 54.3% 69.3% 55.4% 70.0% 57.6% 69.7% 2013-Q1 2013-Q2 2013-Q3 2013-Q4 2014-Q1 2014-Q2 2014-Q3 2014-Q4 2015-Q1 2015-Q2 2015-Q3 2015-Q4 2016-Q1 2016-Q2 2016-Q3 2016-Q4 Wayfair % of Orders from Repeat Customers 56.9% 71.0% 58.0% 11
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