Clover Health Investor Day Presentation Deck slide image

Clover Health Investor Day Presentation Deck

Step 3: Physicians Value The Clover Assistant In ~2 years since product launch, we've built a broad base of engaged physicians. Given our software-driven approach, we believe we can scale these results rapidly within existing and new markets. Broad Engagement Ease of Use Clinical Value 92% Onboarded PCPs used the CA for 92% of eligible visits in 2019 11% Of surveyed Clover Assistant physicians do not have an EHR 11k+ Care plans managed by the Clover Assistant per month on average(1) +59 Trailing 6-month Net Promoter Score from physician survey 22 E&M codes no longer necessary given Clover Assistant payment structure 2k Medication adjustment Clover Assistant prompts accepted per month on average(2) 3 weeks Physician feedback helps drive new product releases on average every 3 weeks 4 days Of time between Clover Assistant visit completion and payment on average 0.81 Net new diagnoses and care plans confirmed per member via Clover Assistant suggestion(3) 68% Of CA physicians work in practices with 10 or less physicians 1 hour Of onboarding training needed 1,100 bp differential in MCR for Clover Assistant panels vs. non-Clover Assistant PCP panels (1) In 2020 through October. Includes providing education about disease management, prescribing relevant prescriptions, and ensuring that labs are up to date. (2) In 2020 through October. Includes moving a member to longer prescription lengths (shown to increase adherence), adjusting medication intensity in concordance with clinical guidelines, or renewing a prescription that has been lapsed. 14 (3) In 2020 through October. Net new indicates diagnoses of which Clover did not have a record in the year prior.
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